Having a look at reservation agent jobs would be a great idea for someone that finds themselves in the position of wanting to get into the hospitality field for the very first time. Continuing to do a job that does not ask you to apply yourself in any meaningful way would be a mistake, you should not make a decision to continue moving in this direction. Instead, looking for employment within a hotel could be a great way to begin moving along a career path that would provide you with long term stability that would ensure you always have potential for being able to find a position in the future. The number one thing that you must take into account when getting into something new and different would be the amount of opportunities that are going to come your way when you work on becoming the best at a specific job. When you begin developing the talents that are essential for ensuring that a hotel runs as smoothly as possible, you will never find yourself in desperate need of a job in the future. Instead, you would be well qualified for a large number of well paying positions that you are going to be a great fit for. Some of what you are going to be expected to do would be interacting with guests in a natural way simply for the purpose of making them feel at ease when they are on the property.
Additionally, you would be expected to handle all aspects of reservations including looking up anything that is currently booked when a guest arrives and checking their identification before getting them into the room that they have secured. In the case that the potential guest does not have a room at the moment, you want to help them through the process of finding a room that is going to fit their needs and ensuring that a reservation is put in place. Speed is another important skill that you must have. The easiest way to ensure that a guest is not happy with the level of service you are providing would be to simply move slowly. However, you would be expected to get through all tasks as quickly as possible in order to eliminate the need for the guest to wait long periods of time at any point. Also, you would need to handle the switchboard and route calls to the guests when there are calls coming in. Answering the phone and providing information that is needed upon requests would be another important element of your job. It is important that you offer all of these talents in a package that is well rounded in order to ensure you are an asset to any hotel in the future.